WELCOME TO THE RILEYCOOPER GROUP
CURRENT FUEL SURCHARGE
WHAT WE DO
WE DO THESE THREE THINGS BETTER THAN ANYONE ELSE IN THE FREIGHT AND TRANSPORTATION INDUSTRY
3PL SERVICE
Leverage both our strategic partnerships and extensive buying power to confidently secure freight shipments throughout North America
FREIGHT BROKER TRAINING
Utilize our proven state of the art training system designed to make freight brokers better
DIGITAL MARKETING
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Amplify your online presence by taking advantage of our customizable templates and digital marketing tools
AGENT CLUB AWARDS
10K/MONTH
THE 7 FIGURE CLUB
AGENT AWARDS
2023
MEET OUR AGENTS
TESTIMONIALS
WHAT OUR CUSTOMERS ARE SAYING
“In the short time that I have been working with [RCG] they have proven to be one of the most reliable and honest logistics brokers available. They have quickly become my first choice when booking loads"
"[RCG] has an optimistic “easy to work with” attitude! I think what is unique to [RCG] is their flexibility and personable nature. I would definitely recommend [RCG] to anyone looking for a logistics company to partner with.”
Working with the RCG has made our shipping requirements simple, fast and cost effective. From one skid to a truck load, from down the street to across the border it has been great working with their team. I would highly recommend them."
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When is the right time to use a Broker compared to an Asset?The best time to use a Broker vs an Asset is" When your freight is not pre-set; i.e. not the same shipment, on the same day, to the same locations When you're expanding into a new Market, where pricing has yet to be established. When you have a last minute shipment For LTL and Partial Shipments
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How are Rates determined?There are many factors that come into play when pricing freight. Each factor either reduces or increases your cost. Pick up and Delivery locations Distance travelled Dimensions of Shipments (oversized or legal) Type of Shipment (TL, LTL or Partial or Parcel) Equipment type (Dry Van, Reefer, Flatbed etc) Delivery Parameters (expedited, appointment times, dock to dock, tailgate, driver assistance) Market Availability (Capacity)
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How do I reduce my Freight charges?The best way to reduce your freight charges is to limit the requirements and pre-plan efficiently. Other ways include: Remove Appointment Times Use Standard Dimensions (4x4 creates/skids) Delivery within normal business/shipping hours (Monday-Friday / 8am-3pm) Provide 48 hours notice to the Broker/Carrier prior to shipment Create Consistency (dates, times, locations) Know your break even points (LTL to Particle to Truckload) Avoid last second expedited shipments Load and Unload within the allotted time provided by the carrier Have the proper loading/unloading equipment on site (forklift, pallet jack, pump truck)
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What are Detention fees?The average shipment comes with a preset 2 hour loading/unload rate built into the pricing. Should the loading and unloading process exceed the allotted 2 hours, carriers will charge an hourly rate for waiting (This can range from $50-$100 depending on the carrier). To avoid this or avoid frustration; a good practice is to know what that rate is prior to securing the shipment and to inform all parties (shipper and receiver) in writing (email). Be in communication with the broker/carrier as early as possible should delays occur Provide alternate options prior to carriers arrival should your freight not be ready to load (sometimes an overnight charge is less than an hourly detention fee).