Question 1

When is the right time to use a Broker compared to an Asset?

Accepted Answer

The best time to use a Broker vs an Asset is" When your freight is not pre-set; i.e. not the same shipment, on the same day, to the same locations When you're expanding into a new Market, where pricing has yet to be established. When you have a last minute shipment For LTL and Partial Shipments

Question 2

How are Rates determined?

Accepted Answer

There are many factors that come into play when pricing freight. Each factor either reduces or increases your cost. Pick up and Delivery locations Distance travelled Dimensions of Shipments (oversized or legal) Type of Shipment (TL, LTL or Partial or Parcel) Equipment type (Dry Van, Reefer, Flatbed etc) Delivery Parameters (expedited, appointment times, dock to dock, tailgate, driver assistance) Market Availability (Capacity)

Question 3

How do I reduce my Freight charges?

Accepted Answer

The best way to reduce your freight charges is to limit the requirements and pre-plan efficiently. Other ways include: Remove Appointment Times Use Standard Dimensions (4x4 creates/skids)  Delivery within normal business/shipping hours (Monday-Friday / 8am-3pm) Provide 48 hours notice to the Broker/Carrier prior to shipment Create Consistency (dates, times, locations) Know your break even points (LTL to Particle to Truckload) Avoid last second expedited shipments Load and Unload within the allotted time provided by the carrier Have the proper loading/unloading equipment on site (forklift, pallet jack, pump truck)

Question 4

What are Detention fees?

Accepted Answer

The average shipment comes with a preset 2 hour loading/unload rate built into the pricing. Should the loading and unloading process exceed the allotted 2 hours, carriers will charge an hourly rate for waiting (This can range from $50-$100 depending on the carrier). To avoid this or avoid frustration; a good practice is to know what that rate is prior to securing the shipment and to inform all parties (shipper and receiver) in writing (email). Be in communication with the broker/carrier as early as possible should delays occur Provide alternate options prior to carriers arrival should your freight not be ready to load (sometimes an overnight charge is less than an hourly detention fee).

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